🌴 Villa Carolina – House Rules
For a lovely holiday and clear expectations on both sides, we've drawn up some house rules. When you book with us, you automatically agree to these terms.
🏡 Service & Facilities
The photos shown on our channels are meant to give an impression of the atmosphere and furnishing options. The actual layout and exact inventory (such as the number of beds, chairs, tables and bathrooms) of Villa Carolina are clearly described on our website, which is leading. So feel free to take a look at ayobonaire.com → Villa Carolina for the current details.
📺 Smart TV
Villa Carolina is equipped with a modern smart TV that works via apps (such as Netflix, YouTube, etc.) and streaming features.
We assume that guests can use a smart TV independently. We therefore don't offer technical support, explanations or help with logging in to personal accounts, downloading apps or streaming content.
The TV works properly on arrival; the use and functioning of personal streaming accounts is the full responsibility of the guest. Don't forget to log out of everything yourself when you check out.
👥 Responsibility - You're the captain on board
During your stay you're responsible for yourself, your guests, the villa and all its contents. Lock the villa properly when you go out — donkeys, goats and unwanted visitors are more curious than you think.
Pool? Dive in! But at your own risk, and please bring your own swimming gear such as armbands, floats or toys.
🛡️ Liability & Third-Party Liability Insurance
You're fully responsible for any damage, loss or injury caused by your own actions or negligence that would normally be covered by private third-party liability insurance. Such damage cannot be recovered from us.
Any claims covered by third-party liability are handled exclusively via the guest's own insurer.
💸 Deposit - We trust you
We don't charge a deposit. We trust that you'll report any damage honestly to the hostess. If damage is deliberately concealed, we'll report it to the booking platform — and of course we'd rather avoid that. For stays longer than 2 weeks, a deposit may be requested.
🛏️ Use of the villa - Registered guests only
Only people registered in advance may stay in the villa. Extra overnight guests? That's possible, but always check with the hostess first. Cost: $30 per person per day.
Check-in: from 3:00 pm Early check-in: from 10:00 am for $45 / €40
Check-out: between 10:00 – 11:00 am Late check-out: until 8:00 pm for $75 / €65
An early check-in or late check-out is always subject to availability. If the schedule allows, we'll happily arrange it for you in advance.
At check-out you'll go through a checklist together with the hostess.
Luggage storage: On your day of arrival or departure you can store your suitcases — at your own risk — in the pool house. This is always arranged with the hostess; she'll give you a temporary access code.
👥 Parties & Events
Parties, gatherings or organising events are not allowed. Our villa is intended exclusively for a lovely, relaxing holiday.
⚡ Water & Electricity – Use energy wisely
Normal consumption is included:
Turn off the air conditioning when you leave the room and keep windows and doors closed while it's on — good for the environment and your wallet. That way you'll easily stay within the limit!
🔌 Energy consumption
During your stay we keep an eye on energy consumption remotely via a smart app. If consumption turns out higher than normal, we'll let our hostess know before you leave. Any excess consumption can then easily be settled with her.
For extra consumption we charge $0.70 per kWh.
🧽 Cleaning – Guidelines for a clean villa
The villa is handed over clean and cleaned again after departure. Staying longer than 2 weeks? Then we schedule a mandatory fortnightly clean (incl. bed linen). The cost is the same as the final cleaning.
🐾 Pets, smoking & drugs
👕 Washing machine – Keep it happy
🚪 Access to the grounds
🚽 Toilets
Blockages or damage caused by you during your stay are at your own expense. On arrival we provide a starter supply of 2 rolls of toilet paper in total (1 per bathroom). You can buy more rolls yourself at the supermarket.
🗑️ Waste management – Keep it fresh and pest-free
On arrival, the kitchen bin already has 1 rubbish bag in it, so you don't have to worry about that straight away. After that, replacing them is your own responsibility.

❗ Emergencies and Force Majeure
If a defect or outage unexpectedly occurs during your stay (think of electricity, water, internet, the water pump or appliances), report it to the hostess immediately. Behind the scenes we always do everything we can to resolve it for you as quickly as possible.
An outage, island-wide power cut or defect that is not our fault never entitles the tenant to unilaterally cancel the booking, cut the stay short or claim a refund or compensation.
The landlord reserves the right to terminate the agreement in the event of serious emergencies or unlawful conduct without any form of refund. Is the villa unavailable due to force majeure? Then we'll offer/arrange a suitable alternative.
🌞 Villa Carolina – Enjoy, relax and treat the villa as if it were your own home.
